{"id":6492,"date":"2023-01-21T10:59:23","date_gmt":"2023-01-21T10:59:23","guid":{"rendered":"https:\/\/cakepro.nl\/algemene-voorwaarden\/"},"modified":"2026-03-09T07:53:47","modified_gmt":"2026-03-09T07:53:47","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/cakepro.nl\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\r\n<h1 class=\"wp-block-heading\">GENERAL TERMS AND CONDITIONS<\/h1>\r\n<h1>Cakepro International B.V.<\/h1>\r\n<p>&nbsp;<\/p>\r\n<p>Article 1 \u2013 Definitions<\/p>\r\n<p>In these general terms and conditions the following definitions apply:<\/p>\r\n<ol>\r\n<li>Company: Cakepro International B.V., established at Porstmuiden 94, 1046 AM Amsterdam.<\/li>\r\n<li>Customer: any natural or legal person who enters into an agreement via the website.<\/li>\r\n<li>Consumer: a natural person who is not acting in the exercise of a profession or business.<\/li>\r\n<li>Agreement: any distance sales agreement concluded via www.cakepro.nl.<\/li>\r\n<li>Website: the online platform accessible via www.cakepro.nl.<\/li>\r\n<li>Product: all goods offered by Cakepro, both food products and non-food products.<\/li>\r\n<li>Right of withdrawal: the right of the consumer to dissolve the agreement within 14 days without stating reasons.<\/li>\r\n<\/ol>\r\n<p>&nbsp;<\/p>\r\n<p>Article 2 \u2013 Applicability<\/p>\r\n<ol>\r\n<li>These general terms and conditions apply to all offers and agreements via the Website.<\/li>\r\n<li>By placing an order, the customer declares agreement with these conditions.<\/li>\r\n<li>Deviations are only valid if confirmed in writing by Cakepro.<\/li>\r\n<\/ol>\r\n<p>&nbsp;<\/p>\r\n<p>Article 3 \u2013 Formation of the agreement<\/p>\r\n<ol>\r\n<li>The agreement is formed at the moment the order has been placed and the payment has been successfully completed.<\/li>\r\n<li>Cakepro reserves the right to refuse an order for justified reasons.<\/li>\r\n<li>Electronic communication is regarded as legally valid evidence.<\/li>\r\n<\/ol>\r\n<p>&nbsp;<\/p>\r\n<p>Article 4 \u2013 Prices and payment<\/p>\r\n<ol>\r\n<li>All prices include VAT, unless stated otherwise.<\/li>\r\n<li>Obvious price or system errors do not bind Cakepro.<\/li>\r\n<li>Payment may take place via Stripe (credit card\/debit card), iDEAL and Stripe Link.<\/li>\r\n<li>Payments are securely processed by Stripe. Cakepro has no access to full card details.<\/li>\r\n<li>Delivery only takes place after full payment.<\/li>\r\n<\/ol>\r\n<p>&nbsp;<\/p>\r\n<p>Article 5 \u2013 Delivery<\/p>\r\n<ol>\r\n<li>Delivery takes place after receipt of payment.<\/li>\r\n<li>Stated delivery times are indicative and not binding.<\/li>\r\n<li>The customer is responsible for providing correct address details.<\/li>\r\n<li>Delay by carriers does not give the right to compensation.<\/li>\r\n<\/ol>\r\n<p>&nbsp;<\/p>\r\n<p>Article 6 \u2013 Retention of title<\/p>\r\n<p>Delivered products remain the property of Cakepro until full payment has taken place.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Article 7 \u2013 Warranty and conformity<\/p>\r\n<ol>\r\n<li>Cakepro guarantees that the products meet reasonable expectations.<\/li>\r\n<li>In case of defective delivery, the statutory rights of the consumer remain in force.<\/li>\r\n<li>Incorrect or improper use falls outside warranty.<\/li>\r\n<\/ol>\r\n<p>&nbsp;<\/p>\r\n<p>Article 8 \u2013 Right of withdrawal<\/p>\r\n<ol>\r\n<li>The consumer has the right to withdraw from the agreement within 14 days after receipt.<\/li>\r\n<li>Withdrawal must take place by means of an unequivocal statement.<\/li>\r\n<li>To start a return procedure, the return form must be completed.<\/li>\r\n<li>Unauthorized returns may be refused or returned at the sender\u2019s expense.<\/li>\r\n<\/ol>\r\n<p>&nbsp;<\/p>\r\n<p>Article 9 \u2013 Exceptions for food products<\/p>\r\n<p>In connection with hygiene and food safety, the right of withdrawal does not apply to:<\/p>\r\n<ol>\r\n<li>Opened food products;<\/li>\r\n<li>Products whose seal has been broken;<\/li>\r\n<li>Products that cannot be resold for hygienic reasons;<\/li>\r\n<li>Perishable products or products with a short shelf life;<\/li>\r\n<li>Personalized or custom-made products.<\/li>\r\n<\/ol>\r\n<p>Opened food products are under no circumstances accepted for return.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Article 10 \u2013 Return conditions<\/p>\r\n<ol>\r\n<li>Products must be returned unopened, undamaged and in original packaging.<\/li>\r\n<li>The costs of return shipment are always at the expense of the customer.<\/li>\r\n<li>In case of depreciation, a reasonable reduction may be applied.<\/li>\r\n<\/ol>\r\n<p>&nbsp;<\/p>\r\n<p>Article 11 \u2013 Promotions and discounts<\/p>\r\n<ol>\r\n<li>Promotions are valid while stocks last.<\/li>\r\n<li>Cakepro reserves the right to modify or terminate promotions without prior notice.<\/li>\r\n<li>Obvious pricing errors do not give the right to delivery.<\/li>\r\n<li>In case of misuse, an order may be cancelled.<\/li>\r\n<\/ol>\r\n<p>&nbsp;<\/p>\r\n<p>Article 12 \u2013 Liability<\/p>\r\n<p>Cakepro is not liable for:<\/p>\r\n<p>&#8211; Incorrect use of products;<\/p>\r\n<p>&#8211; Allergic reactions;<\/p>\r\n<p>&#8211; Professional application errors;<\/p>\r\n<p>&#8211; Indirect or consequential damage;<\/p>\r\n<p>&#8211; Damage caused by third parties during transport.<\/p>\r\n<p>The liability of Cakepro is limited to a maximum of the purchase amount of the product concerned.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Article 13 \u2013 Force majeure<\/p>\r\n<p>Cakepro is not liable for shortcomings as a result of force majeure, including natural disasters, strikes, malfunctions or supply problems.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Article 14 \u2013 Intellectual property<\/p>\r\n<p>All content of the website, including texts and images, is the property of Cakepro and may not be used without permission.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Article 15 \u2013 Electronic communication<\/p>\r\n<p>Electronic communication between parties is equated with written communication.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Article 16 \u2013 Applicable law and disputes<\/p>\r\n<p>Dutch law applies to this agreement.<\/p>\r\n<p>Disputes are submitted to the competent court in the Netherlands.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>GENERAL TERMS AND CONDITIONS Cakepro International B.V. &nbsp; Article 1 \u2013 Definitions In these general terms and conditions the following definitions apply: Company: Cakepro International B.V., established at Porstmuiden 94, 1046 AM Amsterdam. Customer: any natural or legal person who enters into an agreement via the website. Consumer: a natural person who is not acting [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-6492","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cakepro.nl\/en\/wp-json\/wp\/v2\/pages\/6492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cakepro.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cakepro.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cakepro.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cakepro.nl\/en\/wp-json\/wp\/v2\/comments?post=6492"}],"version-history":[{"count":2,"href":"https:\/\/cakepro.nl\/en\/wp-json\/wp\/v2\/pages\/6492\/revisions"}],"predecessor-version":[{"id":6495,"href":"https:\/\/cakepro.nl\/en\/wp-json\/wp\/v2\/pages\/6492\/revisions\/6495"}],"wp:attachment":[{"href":"https:\/\/cakepro.nl\/en\/wp-json\/wp\/v2\/media?parent=6492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}